Resources and Support

Resources

Support

To access support for Transacting with INPEX:

  • Access dedicated support from Ariba via the Help Centre within the Ariba Network.
    The Ariba Help Desk will provide support for the following:
  • Access support
  • General functional and technical support
  • Trading relationship acceptance and support with the linking of accounts
  • Support with integration and hosted catalogues
  • Support with profile set-up, managing users, notification preferences and navigation
  • Account registration

All suppliers can email the INPEX support team with any process support in relation to transacting via the Ariba Network.  The email address is provided in the project notification letter sent to all suppliers during enablement.

The INPEX Ariba support team will provide the following:

  • Order confirmation, invoice and credit memo submission
  • Application errors

Please ensure you provide a contact number in the email so our team can call you if necessary. Our team will endeavour to respond to your query within 24 hours.

INPEX is committed to recognising and respecting Aboriginal and Torres Strait Islander peoples whose cultures have existed in Australia for more than 65,000 years.

In particular, we acknowledge the Larrakia people as the recognised Traditional Owners of the land and waters where Ichthys LNG onshore facilities are located, in addition to the Whadjuk Nyoongar people on whose lands our Perth office is situated. Furthermore, Broome and Djarindjin are important logistical locations for transit of our offshore workforce, and we therefore extend our acknowledgement to the Yawuru, Bardi and Jawi peoples, respectively.

INPEX acknowledges the important role Aboriginal and Torres Strait Islander peoples continue to play in the development of our business in Australia and pay our respects to their Elders – past and present.